Search the Mac for a scan, then click HP Easy Scan in the list of results. I don't know what else is left to try. Maybe some others who have difficulty getting rid of black lines have hit the same problem. Each time I scan anything that is 8.5 inches wide (full size letter or anything else with the same width) it introduces that black vertical line on far the right side. Black vertical lines that appear on the images you scan into the computer and copies you make are typically caused by dirt or correction fluid on ADF or scanner unit. If there's a speck of dust there, it covers the whole page, top to bottom. Cause: Inside the printer the paper is moved along by rollers and often a piece of film like a conveyor belt (called a transfer belt).This happens when the rollers or the transfer belt inside the printer get dirty or covered in excess toner powder and as the paper is moved through the printer, the ‘tracks’ are being left on the page. Voila! The line shows everytime in the scan preview as well as in the final saved scan, no matter what format I use to save, i.e. When experiencing an image quality problem and your machine is equipped to make prints, scans and copies, always print a document from a computer, and make a copy from both the Document (Scanner) Glass and the Automatic Document Feeder (ADF). Wiped with a clean soft cloth and problem solved. When you do, the data stored in the printer memory will be lost. I just started getting this black line also on my Canon Maxify MB2320. Open the document cover. The only difference from the rest of the complaints is that I am not feeding my photos into the printer. Any suggestions or help would be greatly appreciated. I have the exact sasme issue with my MX 922 scanner. Why light leakage causes black lines I don't know. b. 09:09 AM. The machine will make a copy of the User Settings report. Wipe off any paper dust from the inside of the document feeder cover (A). Most likely a speck, dirt or some foreign body on the Glass (the slender section of Glass) to the Left of the main Body of glass. Close the document feeder cover until it clicks into place. I am in the process of scanning photos to save to files on my pc. The very odd thing is that scanning with Microsoft's simple scan app at the same resolution, etc. it shows up on the left side of everything. For instructions on how to clean the machine, see "Cleaning the Machine." I tried the credit card trick, I tried the rag dry and wet, I tried blowing it out and nothing worked. Click the Apple logo in the top-left corner of … Cleaning the ADF scanner glass properly should resolve this issue. When scanning an original, straight lines in the image come out jagged. The Text Enhanced mode scans the item in grayscale and then converts the results to black and white, which takes longer to process than the Black and White mode. I rubbed my thumb acrossed it straight twice and it worked. If you lift the black feeder cover up, and then lift up the grey plastic bed upwards as well, … Canon need to look into a slight re-design of their lid. I thought it would smear or something but low and behold, the black line is gone now. 03-06-2019 All it takes is a tiny dot of dirt. The image is distorted or blurred. Thanks so much! Using the document guidelines on the left and top, place the User Settings report face down in the upper left corner of the scanner glass. It is a Canon ImageClass MF4150 ... Hi When we scan on our MFC-7360N (Using the automatic document feeder) it shows a black vertical line on every scanned document. Of course scanning from glass works too. It now scans through the document feeder with no line. Bingo! 03-08-2019 Yes, This document is helpful No, This document needs a … As does scanning with the ADF.The tech was not able to fix the issue. It worked!! If the black lines continue, then the MX532 will need to be replaced. If scanned images contain streaks, or if the scanned documents become dirty, the scanning glass or rollers inside the scanner may be dirty. I checked for firmware and software updates but there were no new ones. Learn how to fix vertical lines or streaks in a copy, scan, or fax when you use the Auto Document Feeder (ADF), If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. Debris can include dust, paper or toner dust, residue from sticky note adhesive, correction fluid or tape, ink, fingerprints, and … The platen is spotless and was recleaned. JPG or PDF. - edited Customer’s often call and say they have black lines, grey lines, or different coloured lines on their scanned images. Make sure your hands are completely clean and completely dry... Do not assume your thumb or fingers are clean. This may cause a malfunction or damage the surface of the machine. Black vertical lines on copies, sent faxes, and scans Vertical lines on copies, sent faxes, or scanned documents are typically caused by dirt, ink, corrective fluid, or other debris stuck on the ADF scanner glass. Scan document directly to your business process or application without PC. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. If scanning colour it is a light yellow/gold line only occurs with scanning Scanning on Mac: Open the Apple menu ('Apple1' icon). c. Close the document cover. Select a Color mode that corresponds to the scanned item. I tried everything they said here but to no avail. Whatever the style of Canon printer that you have in the office, the last thing you want is for it to print badly, leaving streaks or gaps in the pages which are printing. NOTE: When troubleshooting image quality problems, it is important to understand in which situations the problem occurs. Little black dresses at cocktail parties are 100% classic. I too had a solid line using the autodocument feeder, but not when making a single copy on the large glass sheet. Wipe off any paper dust from the inside of the document feeder cover (A). It worked fine yesterday but all photo scans today have black lines, scanning at 600 dpi whether jpeg or Tiff. In my case it only happens when I scan on the big glass, not when I use the ADF. I am placing them directily on the glass to scan. If it's a perfectly vertical line it's probably caused by some dirt in there, what happens is the scanner bulb sits in one place, the paper is then dragged over the same spot. SOLUTION: Choose one of the following: (1) Set the page size to [Match original size]. Still had a line down the middle using document feeder but not with placing it on the glass directly. When you scan documents and you see a vertical line down the image that is not on the physical document, this is often caused by a contaminant like dirt or dust build up on the scanning lamp/lens assembly glass. That only works if the black vertical line appears due to using the ADF.In my case ADF scanning works fine. - If no black … Ideally I'd like to get back to using the printer's control pad. Fortunately, the solution is usually fairly simple; requiring some cleaning materials and a bit of elbow grease. I am having the same issue with my Pixma TS6120. The other type of black line appears on all photocopies and scans, even when not made from a document feeder. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage or poor printing results. Load the item on the scanner glass, in the document feeder slot, or in the automatic document feeder (ADF), depending on your printer type and features. d. Press START. how do i get rid of the blue line that shows up on all copies from my fujitsu scan snap s1500 desk top scanner. HP has determined that 99% of all lines and streaks on copies made by feeding the original documents through the ADF are caused by debris on the ADF glass. The scanner unit is the mechanism that reads in the documents that are being copied or scanned. A wide range of scanners that provide total solutions for various industries. i use this scanner for legal documents and photos. I tried cleaning the glass, updating the firmware and restarting the printer with no success. Book Scanners. Had tried cleaning with a computer cloth, an eye glass cloth, a paper towel and each time, the black line was still there. Book Scanners. Thank you. 09:06 AM blank A4 page) from the ADF has grey lines while copying from the ADF prints a white page), meaning that it's not a cleaning problem (or scanning uses some other mechanism than when reading the page for printing which wouldn't be logical). While scanning documents using the automatic document feeder (ADF), a "vertical line" appeared on each page (but not when I scanned a page placed directly on the glass plate). I then lifted the lid of the document feeder and wiped it with the cloth and lifted the scanner lid and wiped all around the document feeder end. We’ve pointed out in other posts that dust is the enemy of your copier (and scanner). I am getting vertical lines every time I use the scanner on this OfficeJet Pro 7740. I get the black line when I scan letter size pages on the glass platen. That finally did it! SOLUTION: Photocopy the document, and scan the copy. Cause. Black lines or tracks down either side of the page. As a last resort, I slid a credit card over the glass. Pixma MX922. line down middle of page only during scanning on scanned document when scanning a B&W document I get a black line to the middle left of my scans on each scanned page. I've hit the black vertical line problem today with a Pixma TS8052 - simple printer/scanner with no ADF. Select your scan type from the Presets menu. Your small office needs to be able to rely on its printer. Never use volatile liquids such as thinners, benzene, acetone, or other chemical cleaners. Turn off the power and unplug the printer. No more lines. Whatever was on the small glass section, my eye was unable to see. - If black vertical lines appear on the copy of the User Settings report, the lines are related to copying/scanning from the scanner glass. JPG or PDF. Black vertical lines appear on the scanned image or the image is all black. Make sure not to leave any residue, especially on the glass surface. What Are the Causes of Line Streaks in Canon Printers?. I get the same lines whether I scan or copy, whether its in color or B&W, no matter what paper size the source or output is, and whether I use the top-feed or flatbed scanner. CAUSE: A document smaller than the preset paper size has been scanned. Gently wipe the glass of the feeder (B) and the inner side of the document feeder cover (white area) (C). ... You cannot select JPEG/Exif when Color Mode is Black and White. YEA, THANKS for the credit card trick on the small glass section. Network Scanners. I had a nearby desk light shining on the platen to check that it was dust and speck free between scans of photoprints. It also happens when I use the MAC OSX Image Capture Utility to scan instead of the Canon IJ Scan Utility.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. This multifunction printer uses a separate piece of glass (ADF glass) when making copies or scans through the ADF. Gently wipe the glass of the feeder (B) and the inner … Cause: ... Clean the feeder roller, and the scanning area. Try cleaning that as well. see more: blue line shows on copies from scanner. The line shows everytime in the scan preview as well as in the final saved scan, no matter what format I use to save, i.e. Most Helpful Answer. YEA again! Having same problem with canon MF5770. As I slowly passed my finger on the glass I could feel something. When cleaning the scanner and the inside of the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. Scanning from Computer (Windows); Scanning from Computer (macOS); Scanning from Operation Panel; Scanning Using Smartphone/Tablet If you see vertical lines or streaks you can clean the ADF. One is typical of black lines appearing only on scans and copies made through a document feeder, but not appearing when a single original is scanned or copied from a glass sheet. High-speed with 2mm book edge design scanners that will not damage your books. Or, the loaded document has shifted out of position. If you are located outside of the U.S., your local branch of Canon may be found through the map at https://global.canon/en/support Copying, and printing works fine. See Also: Cause: Summary: NOTE. For support and service, if you are located in the U.S., refer to your My Canon Account at https://mycanon.usa.canon.com. Clean the ADF. This suggests the underlying problem is a software one. Page 1 of 2 - Scanned pictures got horizontal lines - posted in External Hardware: Theres an HP Scanjet G3010 connected to my uncles computer with the following specs: - … Glass LOOKED clean but it wasn't. Give it a try. Each time I scan anything that is 8.5 inches wide (full size letter or anything else with the same width) it introduces that black vertical line on far the right side. Scanning. 03-06-2019 Scans were initiated either on the control pad at the front of the printer or with 'My Image Garden' software. I'VE SOLVED THE PROBLEM OF THE BLACK LINES APPEARING ON THE PIXMA TS8052 SCANNER! produced no lines. Clean them periodically. I assumed that closing the lid would shield the light and of course mostly it did but apparently some light leaked in for when the light was turned off leaving only the ceiling room lights, the black lines disappeared. 03:30 PM. Be sure to: Use a soft, clean, lint-free and dry cloth to clean the feeder. I finally out of frustration rubbed my thumb across the small glass area for the ADF reader. Kiosks And Terminal Scanners. If you have touched anything with your thumb or fingers then they are not clean anymore... Make sure they are COMPLETELY clean and dry. To be clear, this was on the small strip of glass in front of the big glass bed. Open the document feeder cover. Anyone like to comment? I have no idea what the credit card removed, but the line was finally gone. PROBLEM: A black margin appears around the scanned document. 03:05 PM Abosolutly right. 03-08-2019 . Vertical black streaks appear on the output. If you are making copies using the top feeder and get blank vertical lines anywhere on the page, you most likely have something on the scanner glass. You will need to unplug the printer. Turn off the power and unplug the printer. Go to step 7. Don't use tissue paper, paper towel, rough cloth, or similar materials to clean the surface. 1. Scanning (e.g. I took a credit card edge and removed what ever it was. A line of dots always appears in the scanned image. - edited Little black dots or lines on your copies are just 100% annoying. In HP Easy Scan, select your printer name from the Scanner drop-down menu. I just spent 1 hour and 6 minutes on the phone with a very frinedly Cannon Support tech. It will print as a continuous line down the entire printout. Thank you Mr.19th!!